Terms, Conditions and Online Entry (2023)

Planet Radio

cool fm

cash call

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Cool FM Downtown Cash Call Terms & Conditions

These Competition terms and conditions should be read together with, and are in addition to, Bauer Media Group: Competition General Terms & Conditions at:https://www.bauerlegal.co.uk/competition-general-terms-and-conditions(the “General Terms”).

Together these specific competition terms and conditions and the General Terms shall be referred to as the “Terms”. Where there is a conflict between these terms and the General Terms, these terms shall prevail.

ITEM 1: COMPETITION NAME

Cool FM & Downtown Radio’s Cash Call running from the Start Date to the End Date as set out below (the “Competition”).

ITEM 2: PROMOTER

Bauer Radio Limited, registered office: Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA and registered under company number 01394141 (the “Promoter”)

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This is a Bauer Radio Competition, running across the following radio stations:

Cool FM, Cool Old Skool, Downtown Radio, Downtown Country

ITEM 3: WEBSITE

The website shall be www.coolfm.co.uk, www.downtown.co.uk, or www.downtowncountry.co.uk (the “Website”)

ITEM 4: COMPETITION START DATE, END DATE AND ENTRY PERIODS

Start Date: Friday 17 February 2023 at 5:10pm

End Date: Friday 24 February 2023 at 5:00pm

Any entries received before the Start Date or after the End Date (as stated above) will be invalid but you may still be charged.

We reserve the right to broadcast the Competition at any time throughout each day during the broadcast schedule.

Please note that the Competition Entry Period as specified in these Competition terms and conditions are final and are not impacted by the time of broadcast of announcements advertising how to enter the Competition, which may in some circumstances be delayed.

ITEM 5: COMPETITION DETAILS

After the start of each Entry Period, the prize amount (the “Prize”) will be announced on air. The Prize will be the winning answer and will also be the cash amount that entrants are trying to win.

We reserve the right to announce the Prize at any time during the Entry Period. We may also advertise the Prize on the respective Station’s Website, social media or via an SMS marketing message or via any other medium at our absolute discretion.

After the Entry Period has closed, one entrant from all of the valid entries will be selected by automated random draw (the “Draw”).

In order to play the Competition, the entrant must answer their phone within 5 rings. The 5 rings will be judged according to the Station audio recording (for the avoidance of doubt the sound of a “ring ring” shall count as one ring, not two). If they are not in a position to play for any reason then they will be unable to play the Competition, and no other entrant will be called.

The entrant selected may be required to talk to the presenter / programming team, and the call may be recorded and played on-air (assuming there is no breach of these terms and conditions).

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The entrant who is randomly selected to play will be asked to name the Prize relevant to that Entry Period of the Competition. For the avoidance of doubt, we will only accept this directly from the entrant and any attempts by a third party to name the Prize will not be accepted.

If the entrant gives the correct Prize they will win. We may ask an entrant to repeat or confirm their answer.

The entrant will not win the Prize should they:

• fail to answer the phone at all; or

• fail to answer the phone within five rings (according to the station’s audio); or

• give the incorrect Prize; or

• fail to say anything at all; or

• be disconnected for any reason beyond our control

Where there is any doubt in relation to whether or not an entrant has given the correct Prize or the Prize should be awarded, we reserve the right to defer decision making to an off-air adjudicator to check the audio recording with reference to these terms and conditions.

Where there has been a winner, a new Prize will be announced on-air and the pool of entries will be reset for the next Entry Period. Entrants will need to enter again to be eligible to win. All previous entries will not be valid for future Draws.

Where there has not been a winner, there will be a rollover and we reserve the right to announce a new Prize for the next Draw. The Prize will not be lower than the Prize for the previous Draw. All entries from the completed Draw, and any previous Draws, where no winner was declared, will automatically be eligible for the next Draw. Entrants do not need to enter again in order to be eligible but are able to do so if they would like to increase their chances.

We reserve the right to guarantee a winner for a Draw. This will be clearly communicated on air throughout the Entry Period of that Draw. Where a winner is guaranteed, if the first entrant chosen to play is not declared the winner, another entrant will be drawn at random and asked to play. This process will continue until a winner is declared.

ITEM 6: ROUTES OF ENTRY AND COSTS

Entrants can enter the Competition by sending an SMS message starting with the keyword CASH to 63103. If the message does not start with the valid Keyword(s), or is not sent to the valid number, it will not be entered. Entrants will receive an automated SMS response to their SMS message confirming their entry. Entrants can also enter online below.

Entrants are responsible for all costs associated with entering this Competition. Texts cost £2.00 (from the UK) + standard network rate. Entrants must have permission from the bill payer before entering the Competition. Online entry is free.

All entrants must enter on their own behalf and may not enter on behalf of anyone else. If we later become aware that the person who played the competition was not the entrant themselves, we will disqualify this entrant and no prize will be payable to any persons involved.

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Bauer Media are not responsible for any network or technical issues an entrant may experience, such as latency of the mobile phone network, which may delay or prevent their participation or cause them to lose the Competition if on-air.

ITEM 7: ENTRANT RESTRICTIONS

The Competition is only open to people aged 18 and over who: (i) live in Northern Ireland, (ii) are not a Bauer employee or their immediate family (including live-in partner) and (iii) are not an employee of any third-party sponsors or prize providers, or their immediate family (including live-in partner).

You can enter each Draw a maximum of 18 times via SMS (including free entries) and a maximum of 18 times online. Entrants must obtain permission from the bill payer before texting to enter the Competition.

Please note: these Terms & Conditions were amended on 4 January 2023 to reflect the correct entry limits for this Competition. The number of entries permitted has not changed and all entries received before this error was corrected remain valid. It is not possible to exceed the entry limits of our competitions, so any entrant who received a message to say they had reached the limit will have 18 entries in the draw on Friday 6 January 2023.

We reserve the right to run bonus SMS entry incentives throughout the duration of the Competition. These incentives will be communicated via the automated SMS response received to confirm the entry.

Where we operate an incentive, the entry limit may change.

It is possible to be selected more than once to play the Competition between the Start Date and End Date, and if the entrant selected has not previously won the Prize, they are eligible to play again.

ITEM 8: WINNER ANNOUNCEMENT

Entrants who are randomly selected will be contacted by the phone number provided with their entry. This may be live on air or off-air. Due to programming schedules, this may not be broadcast on all participating radio stations.

All callers are randomly selected in the same way and any off-air recording will only ever take place after the entries have closed. The name, hometown, photo and any video or audio recording of the winner may also be posted on the Promoter’s Website and / or social media platforms.

By entering the Competition, the entrant is automatically consenting to being called and having their name and location announced on-air.

Entrants are only able to win a single prize throughout the duration of this Competition. Also, if an entrant has won £500 or more in any Bauer Media Competition over the past 6 months they are not eligible to win. For more details on this, please see item 4.11 ”Prize Limits” of the Bauer Media Group Competition General Terms & Conditions.

ITEM 9: PRIZE DETAILS

The Prize will always be a cash amount that will be delivered to a winner paid in cash, by bank transfer or by cheque.

Delivery or payment of the Prize is subject to the winner providing personal identification and / or proof of address and to internal compliance checks. The Prize is non-transferable and cannot be exchanged. Payment of the Prize may take up to 28 days from the point at which the Promoter receives the correct details.

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Where, it emerges after the Prize has been awarded that the entrant was in breach of these terms and conditions, we reserve the right to withdraw the Prize from that winner and they will not be entitled to any further reward or remuneration. We reserve the right to exclude individuals who breach our terms and conditions from entering our competitions.

ITEM 10: DATA PROTECTION

By entering the Competition, entrants are automatically consenting to receiving marketing communications from the Promoter via SMS text message. Entrants can opt out of this at any time by texting: STOP to 63103. This will be charged at 1 standard network rate message. If entrants do not wish to receive any marketing communications, they will need to do this after each time they re-enter the Competition. Entrants personal data will (regardless of whether they opt-out) always be used to process their entry. For further information on this, please see our general terms (link below) and our privacy policy at: http://www.bauerdatapromise.co.uk/.

ITEM 11: INTELLECTUAL PROPERTY AND CONSENT

Entrants will not be put through to speak on-air if we think they are driving illegally, intoxicated, likely to swear, or otherwise offend our listeners. Whilst on air for the purposes of this competition entrants must not use foul language, swear, say or do anything defamatory or illegal or say or do anything which would damage the reputation of the Promoter, is offensive or inappropriate or which would cause us, or our listeners, harm. Failure to comply will result in disqualification, and if the entrant has won the prize, this will be forfeited.

It is a condition of entry to all our Competitions that we have the right to publish and/or broadcast the first name, hometown, character, likeness and voices of Competition entrants and winners.

In particular, entrants’ consent to their entries to radio Competitions being read out on-air and/or to their conversations with our presenters or playing of a Competition being broadcast on-air and communicated to the public on our website/social media pages or otherwise, in our sole discretion. For clarity, we may also record and store audio recordings of entrants off-air which may be broadcast on-air at a later time at our sole discretion.

Entrants, particularly prize winners and their guests if applicable, may be required to supply a photo of themselves or to participate in photo, recording, video and/or filming session(s). You agree that we shall have the right to use all the resulting publicity materials in any media and in any manner, we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. You agree that the Promoter (or any third party nominated by the Promoter) may in its sole discretion use the winner's (and if applicable their guest's) name and image and their comments relating to the prize and their experience for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being due.

ITEM 12: OTHER CONDITIONS

We will only accept entries that comply with our terms and conditions and we may disqualify the entrant if we know or suspect that they have breached them. If the disqualification occurs after a winner has been announced, one further entrant from all of the valid entries of that Entry Period will be selected by automated random draw and awarded the Prize.

All our decisions relating to the Competition and/or awarding of prizes are final. No discussions or correspondence with entrants or any other person will be entered into about the operation of this Competition. We have the right to cancel, amend, terminate or suspend this Competition if forced to do so due to circumstances outside our control.

ITEM 13: CONTACT DETAILS

The promoter of this Competition is Bauer Radio Limited (Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA; registered no. 01394141).

If entrants are having trouble entering our competitions, please check the FAQs here: https://www.planetradio.co.uk/cool-fm//competitions/win/competition-faqs/. Alternatively, write to: Cash Call, Cool FM, Kiltonga Industrial Estate, Newtownards, Northern Ireland, BT23 4TJ – the Competition name should be put in the subject line. We can’t consider any queries made more than 14 days after the date the winner is announced.

Full T&Cs apply. Please see https://www.bauerlegal.co.uk/competition-general-terms-and-conditions

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ONLINE ENTRY:

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This is a Bauer Radio Competition, running across the following radio stations:

Cool FM, Cool Old Skool, Downtown Radio, Downtown Country

Good luck!

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